SHIPPING
Bear's Performance ships carefully packaged product via UPS, Fedex and Canpar for ground service. This allows us to provide you with the most economical shipping rates for your location. Shipping charges are calculated based on current rates plus $2.00 per box handling. Unless specified Bear's insures ALL shipments with these couriers, these rates do differ between companies. Certain areas are subject to a location surcharge (as per courier). C.O.D. shipments incur a $10.00 additional fee.
We can also ship via other couriers on your account. A $2.00 admin fee will be added to your invoice in these cases. All prepaid AIR shipments are shipped VIA UPS Red Label and will be subject to the current Fuel Surcharges.
TUBING : The maximum length of tubing that can be shipped via regular courier is 8' ft.
FREIGHT
Some product is required to be skidded and shipped via truck freight. Day & Ross is our primary truck freight company. All truck freight must be prepaid, NO C.O.D.'s. Truck freight orders will be subject to a $25 or $50 skid charge where applicable. Residential and Liftgate deliveries will incur additional $70.00 ea. as per Day & Ross.
RETURNS
All returns MUST be pre-authorized by Bear's Performance. Returns MUST be shipped PREPAID , collect shipments will be subject to a $10.00 Sucharge. Bear's Performance has the right to refuse any returns not authorized. Certain products will be subject to a minimum 10% restocking charge. ALL special order parts are NOT returnable. NO RETURNS AFTER 30 DAYS.